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Account Manager – FMCG
Our client is a leading business within the food manufacturing industry and is seeking an Account Manager to take full commercial ownership of one of their top Marks & Spencer accounts.
In a nutshell…
Our client is a leading business within the food manufacturing industry and is seeking an Account Manager to take full commercial ownership of one of their top Marks & Spencer accounts. This is an end-to-end role with responsibility for sales performance, margin delivery, and overall P&L.
Working closely with customers, sales teams, and internal stakeholders, you will drive category growth through effective planning, forecasting, innovation, and strong customer partnerships. This role is ideal for a commercially driven individual with a strong understanding of customer management, procurement, and data-led decision making.
What’s involved for the Account Manager…
- Take full ownership of food categories, driving sales, margin, and overall P&L performance
- Manage food procurement and planning to ensure optimal availability, quality, and cost efficiency
- Partner with the sales team to develop and execute customer account plans, including strategies and negotiations
- Monitor and achieve KPIs across sales and margin, proactively identifying risks and opportunities
- Generate accurate demand forecasts to support inventory planning and financial projections
- Lead the commercial strategy for the category, covering pricing, promotions, and range optimisation
- Drive New Product Development (NPD) initiatives aligned with customer needs and gifting trends
- Identify and develop new business opportunities to grow the category
- Build and maintain strong, long-term relationships with key customers
- Leverage market, competitor, and customer insights to anticipate and meet customer requirements
- Challenge existing processes to drive continuous improvement across the business
- Analyse KPIs and customer data to deliver actionable improvement plans
- Champion best practice in Hygiene, Health & Safety, housekeeping, and environmental standards
What you’ll need…
- Experience in an Account Management or Commercial role within food manufacturing
- Strong commercial and analytical skills
- Proven ability to manage customer relationships and negotiations
- Experience in forecasting, planning, and KPI management
- Confident communicator with internal and external stakeholders
- Proactive, organised, and able to work with autonomy
Benefits for the Account Manager…
- Salary up to £50,000 P.A
- Bonus up to 10%
- Pension scheme 6%
- Healthcare – single cover
- Monday – Friday, 08:30 – 17:00
- Site-based role
- Opportunity to own and shape a key product category
- Should you be interested in this Account Manager position, please apply within.
- Applications from outside the UK will not be considered.
