Office
Assistant Service Manager
Our client is looking to expand their Service Division to support their field engineers and assign work for specific projects including installations, servicing and repair.
In a nutshell…
Our client is looking to expand their Service Division to support their field engineers and assign work for specific projects including installations, servicing and repair. You will play a crucial role liaising with clients, technicians and internal technical teams in order to provide a first-class service and support to customers across the UK.
The ideal applicant will have experience within the refrigeration industry. Refrigeration engineers looking to come off the tools will be welcomed to apply as well as Service Controllers or Service Managers with an engineering / technical background within refrigeration or HVAC system
s.
What’s involved for the Assistant Service Manager…
- Provide first time fix solutions over the phone
- Assign work to engineers throughout the UK
- Liaise with subcontractors
- Deal with clients on a daily basis
- Multitask and prioritise jobs accordingly
- Work closely with inventory teams to ensure parts are available
- Ability to recognise patterns in warranty work
- Understanding of wiring diagrams advantageous but not essential
- Deputize for the Service Manager in their absence
What you’ll need…
- Refrigeration or HVAC experience within engineering or service background
- Ability to prioritise workloads
- Good computer literacy
- Attention to detail
- Good verbal and written communication across all levels
- Ability to work well within a team
Benefits for the Assistant Service Manager…
- Monday to Thursday, 8:30am – 5pm
- Excellent working environment
- Bonus Scheme
- Company pension
- 25 days + 8 bank holidays
- Free parking
- Career development and training
- Should you be interested in this Assistant Service Manager position then please apply within.
- Applications from outside the UK will not be considered.